PRIVACY POLICY

Last Updated: June 10, 2026

1. Introduction

Matched VA ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information in accordance with applicable Philippine laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our services.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing information

  • Any information voluntarily submitted through forms, inquiries, or consultations

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking information

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Provide virtual assistant staffing and related services

  • Schedule consultations and meetings

  • Process payments and invoices

  • Improve our website and services

  • Send service-related communications

  • Comply with legal obligations

4. Legal Basis for Processing

We process personal information based on:

  • Your consent

  • Contractual necessity

  • Legitimate business interests

  • Compliance with legal obligations

5. Sharing of Information

Matched VA does not sell personal information.

We may share information with:

  • Service providers and contractors

  • Payment processors

  • CRM and marketing platforms

  • Government agencies when legally required

  • Professional advisors such as accountants and legal counsel

All third parties are expected to maintain appropriate safeguards for personal information.

6. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, accounting, or reporting requirements.

When information is no longer needed, it will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support marketing and advertising activities

You may disable cookies through your browser settings, although some website features may not function properly.

8. Data Security

We implement reasonable organizational, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Withdraw consent

  • Request deletion of information

  • Object to processing

  • Request data portability where applicable

Requests may be submitted using the contact details below.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

11. Children's Privacy

Our services are not directed toward individuals under eighteen (18) years of age. We do not knowingly collect personal information from minors.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.

13. Contact Us

For privacy-related concerns, please contact:

Matched VA
 Email: info@matchedva.com